Triple Impact Connections, a business process outsourcing (BPO) company, has announced its success in reducing costs and support tickets using ChromeOS. As a BPO, Triple Impact Connections provides exceptional support to its clients and their customers, with a focus on hiring military spouses and disabled veterans. The company adopted a flexible tech approach by deploying ChromeOS and ChromeOS Flex devices, resulting in centralized management, ease of provisioning, minimized maintenance and troubleshooting, and streamlined IT operations. Using ChromeOS has brought significant cost savings to Triple Impact Connections, including: * 30% savings on technology deployment costs. * $60,000 in savings on cybersecurity monitoring. * 60% reduction in support tickets. These savings are attributed to several factors, including: * The durability of ChromeOS devices and their receipt of automatic updates for 10 years, reducing the need for device replacement. * Ease of provisioning, as user IDs and passwords can be changed remotely through the Google Admin console. * ChromeOS's seamless integration with contact center software, providing comprehensive control over devices. Triple Impact Connections recommended that other businesses make the switch to ChromeOS, citing the significant benefits it has realized in terms of cost savings and increased efficiency. The success story of Triple Impact Connections highlights the numerous benefits businesses can reap by embracing innovative and cost-effective IT solutions.