Google Cloud published a blog post about "Measuring developer experience with the HEART Framework: A guide for platform engineers." This post focuses on the importance of developer experience (DX) in platform engineering and introduces the HEART framework as a comprehensive tool to measure and improve it.
What I found particularly interesting is the emphasis on gathering both quantitative and qualitative data. Measuring developer experience often focuses on quantitative metrics such as task success rates or adoption rates. However, it is also important to understand how developers feel about the platform and the tools they use. Subjective metrics, such as satisfaction surveys and developer feedback, can provide valuable insights into how to improve the overall developer experience.
The post also provides practical tips on how to apply the HEART framework to different platform engineering scenarios. For example, when setting up a new platform, the post suggests focusing on metrics such as adoption, task success, and happiness. When launching a new feature, teams can focus on adoption and happiness.
Overall, I think this post provides a great overview of the importance of developer experience and how to measure and improve it using the HEART framework. I would recommend this post to anyone interested in learning more about platform engineering or developer experience.
